Recovery workflows

Detect lost momentum. Bring learners back.

Most platforms show you failure after it's happened. Sublime sees momentum fading early โ€” and turns a quiet, drifting week into a guided path back to the cohort.

  • Early risk detection
  • Guided recovery plans
  • Recovered learners
Risk
Maya ยท week 2
Plan
2-step recovery
Nudge
Mentor outreach
Back
Recovered
Risk detected
5 days idle ยท score 78
Recovered
3 submissions in 6 days
How recovery works

From drifting to back on track.

Recovery isn't a rescue mission. It's a quiet, guided path the platform opens the moment momentum starts to fade.

01

Detect

Fading signals โ€” idle days, missed sessions, slowing quizzes โ€” cross a risk threshold.

02

Plan

A short, low-friction recovery plan is drafted โ€” two micro-steps, not a mountain.

03

Reach out

A personal nudge โ€” instructor-approved โ€” lands in-app and by email at the right moment.

04

Reconnect

The learner rejoins the cohort rhythm โ€” streak rebuilt, forecast back to completion.

The recovery plan

A way back that feels small enough to take.

When someone's behind, "catch up on everything" is what makes them quit. Recovery plans break re-entry into two tiny, doable steps โ€” and pair the learner with their pod so they're not coming back alone.

Risk score 2-step micro-plan Pod pairing Timed nudge
Recovery plan ยท MayaRisk 78 โ†’ 24
Step 1 ยท Watch the 14-min state video
Done ยท 2 days ago
2
Step 2 ยท Retry quiz Q3 & Q7
In progress ยท explainer attached
Paired with Study Pod Beta
Priya is mentoring this week
Forecast Completion confident โ†‘
Recovered, not lost

The learners other platforms never see again.

3.2ร—
Recovered learners
Vs. manual outreach
โˆ’62%
Week-2 drop-off
Across 12 academies
+47%
Completion lift
Cohort 03 vs. baseline
4h
Median nudge open
From send to re-engage
Completion is a recovery story

Bring them back before they're gone.

See how Sublime detects fading momentum early and guides learners back to the cohort โ€” automatically.