Salesforce Contacts, training-ready learners.
Pick a step to open it in the working Sublime LMS workspace. Connect Salesforce, select Contacts, map their fields, resolve conflicts and import them as learners.
- 24Sample Contacts
- 7Learner fields mapped
- 9Workflow steps
- 3Import outcomes
SalesforceContact record
Olivia Carter
Salesforce Contact ID003DM0000012001
AccountNorthgate Health
TitleCustomer Success Manager
Mailing City, CountrySan Francisco, United States
Sublime LMSLearner
Olivia Carter
External learner ID003DM0000012001
CompanyNorthgate Health
Job titleCustomer Success Manager
City, CountrySan Francisco, United States
Imported from Salesforce
Integration demo
One Salesforce Contact, 9 steps to a learner
All 9 steps in one cycle · follow Sophia Patel from Salesforce into Sublime LMS
People › Learners › ImportsSource · Salesforce CRM
Salesforce · Contact recordSublime LMS · LearnerCrestline Demo Org · Org ID 00DDM00000CR3ST · Production (Demo)
Not connectedConnected
Sophia PatelPartner Enablement Manager · Partner Referral
- Salesforce Contact IDExternal learner ID
- 003DM0000012003
- First Name + Last NameLearner full name
- Sophia Patel
- EmailLearner email
- sophia.patel@example.com
- Account nameCompany
- Cedar & Pine Consulting
- TitleJob title
- Partner Enablement Manager
- Mailing City, CountryLocation
- Toronto, Canada
Creating learner…Learner created
Imported from Salesforce · Invited
Contacts
Sample Salesforce Contacts
24 fictional Contacts from Crestline Software · new customers, existing learners and records that need review
Duplicate email
Olivia Carter
003DM0000012001 · Northgate Health
Customer Success Manager · Customer Event
Select Contacts
Existing learner
Ethan Brooks
003DM0000012002 · Bluepeak Logistics
Operations Lead · Web
Select Contacts
Not a learner
Sophia Patel
003DM0000012003 · Cedar & Pine Consulting
Partner Enablement Manager · Partner Referral
Select Contacts
Existing learner
Liam Chen
003DM0000012004 · Lumen Analytics
Solutions Architect · Referral
Select Contacts
Invalid email
Ava Thompson
003DM0000012005 · Harbor Retail Group
Training Coordinator · Web
Select Contacts
No email
Noah Williams
003DM0000012006 · Summit Partners Co
Reseller Account Executive · Partner Referral
Select Contacts
Not a learner
Olivia Chen
003DM0000012007 · Northgate Health
Implementation Specialist · Customer Event
Select Contacts
Not a learner
Mason Rivera
003DM0000012008 · Bluepeak Logistics
IT Administrator · Web
Select Contacts
Not a learner
Isabella Garcia
003DM0000012009 · Cedar & Pine Consulting
Channel Partner Lead · Partner Referral
Select Contacts
Not a learner
Lucas Kim
003DM0000012010 · Lumen Analytics
Data Analyst · Advertisement
Select Contacts
Not a learner
Mia Torres
003DM0000012011 · Harbor Retail Group
Store Operations Manager · Trade Show
Select Contacts
Not a learner
James Ortiz
003DM0000012012 · Northgate Health
Clinical Educator · Customer Event
Select Contacts
Not a learner
Charlotte Davis
003DM0000012013 · Northgate Health
Customer Education Lead · Referral
Select Contacts
Not a learner
Benjamin Scott
003DM0000012014 · Summit Partners Co
Partner Sales Engineer · Partner Referral
Select Contacts
Existing learner
Amelia Nguyen
003DM0000012015 · Bluepeak Logistics
Support Team Lead · Web
Select Contacts
Contact ID reused
Henry Walker
003DM0000012016 · Cedar & Pine Consulting
Reseller Trainer · Partner Referral
Select Contacts
Not a learner
Harper Quinn
003DM0000012017 · Lumen Analytics
Analytics Consultant · Referral
Select Contacts
Duplicate email
Elijah Ward
003DM0000012018 · Northgate Health
Clinical Systems Analyst · Customer Event
Select Contacts
Not a learner
Grace Hall
003DM0000012019 · Harbor Retail Group
Marketing Manager · Advertisement
Select Contacts
Not a learner
Jack Lewis
003DM0000012020 · Summit Partners Co
Procurement Lead · Trade Show
Select Contacts
Not a learner
Zoe Adams
003DM0000012021 · Northgate Health
Onboarding Specialist · Customer Event
Select Contacts
Not a learner
Owen Baker
003DM0000012022 · Bluepeak Logistics
Field Engineer · Web
Select Contacts
Not a learner
Lily Turner
003DM0000012023 · Cedar & Pine Consulting
Alliance Manager · Partner Referral
Select Contacts
Invalid email
Samuel Price
003DM0000012024 · Lumen Analytics
Account Manager · Other
Select Contacts
Salesforce · Contacts
Add a sample Contact
- Step 1Contact details
- Step 2Save in Salesforce
- Step 3Ready to import
Salesforce → Sublime LMS
Contact to learner
- Step 1Select in Salesforce
- Step 2Map fields
- Step 3Verify account
- Step 4Register learner
- Step 5Learner created
Workflow
Connection to learner directory, in 9 steps
Work through each card's actions · the next card unlocks when the current one is done
01
Connect Salesforce
Start in Administration › Integrations. Connect opens a simulated Salesforce consent screen, then Sublime LMS tests API access before the connection shows Connected.
Click to start this step
- Select Connect
- Authorize the simulated consent screen
- API access testedConnected · Crestline Demo Org · Org ID 00DDM00000CR3ST · Production (Demo)
02
Open People › Learners › Imports
Once Salesforce is connected you land on People › Learners. Open Imports, then choose Import Learners.
Click to start this step
- Land on People › Learners6 learners in the directory
- Open Imports
- Select Import Learners
03
Choose the import source
Choose Import from Integration, then select Salesforce from your connected CRM systems.
Click to start this step
- Choose Import from Integration
- Select SalesforceCRM · Contact import ready
04
Fetch Contacts
Sublime LMS connects to Salesforce and fetches its Contacts. Contacts already imported are not listed.
Click to start this step
- Connect to Salesforce
- Fetch the Contact list24 Contacts fetched
05
Select Contacts
Search by name, Contact ID or email, filter by account, title or lead source, and tick the Contacts to import, or select all matching Contacts.
Click to start this step
- Search or filter ContactsLead Source · Partner Referral
- Tick the Contacts to importAll matching Contacts selected
- Select Map Fields
06
Map fields
Choose which Salesforce Contact field fills each learner field, decide whether to email learners, then Validate to start the import job.
Click to start this step
- Check the field mappingContact ID, name, email, account and title mapped
- Choose whether to email learners
- Select Validate
07
Validate & review
The import validates the selected Contacts. Check what will be created, updated or skipped and resolve every conflict before you confirm.
Click to start this step
- Validation completesNew, existing and invalid Contacts flagged
- Resolve any conflictsContact ID reused · create a new learner
- Confirm Import Selected Learners
08
Import learners
Confirm Import Selected Learners and follow the import as each Contact is processed. You can cancel while it runs.
Click to start this step
- Import starts
- Each Contact is processedEvery selected Contact processed
- Import completedCreated, updated and skipped counts
09
View imported learners
Imported learners appear in People › Learners, filtered to this import batch, with Salesforce as their source.
Click to start this step
- Open the learner directory
- See this import batchBatch #1 · learners from Salesforce
See it with your own Salesforce account.
A walkthrough of connecting Salesforce, selecting Contacts, mapping fields and importing learners, set up around your organization.
Demo data · fictional Contacts · nothing connects to Salesforce · no learner accounts are created